Fortnite Skins Missing from Locker: 4 Ways to Get Them Back

Adjusting your account settings can help with this annoying problem

Reading time icon 2 min. read


Readers help support Windows Report. We may get a commission if you buy through our links. Tooltip Icon

Read our disclosure page to find out how can you help Windows Report sustain the editorial team. Read more

Key notes

  • Are your skins gone in Fortnite? Be sure to check the filters in your Locker.
  • Sometimes this is a server-side issue, so you’ll need to contact Epic Games.
Fix: Fortnite not working on xbox one

If your Fortnite skins seem to have gotten removed, hang on. Skins missing from the locker seem to be a pretty recurring issue for players.

The good news is that you can get them back. Your Fortnite skins aren’t deleted, they’re just not showing up.

So, if you collected tons of skins over the years, don’t fret. We’ll show you how to get them back.

How do I get my skins back on Fortnite?

Tip icon Editor’s tip
If the Epic Games services are down, the skins may not be listed for your account. This can also happen if you sign into the wrong account or have a server issue.

1. Check your locker

  1. Open the Locker.
  2. Now navigate to Sort + Filter.
     
  3. Make sure that Filter is set to All so you can see all your skins.

2. Contact Epic Games Support

  1. Go to the Epic Store site, and sign into your Epic Account.epic games login
  2. Go to Help.
  3. Click on the Fortnite icon.
  4. Click on Contact Us.
  5. Write your information and then click Submit.

If your Fortnite skins are missing from the Locker, the best solution would be to contact Epic Game support and let them know about this problem.

3. Upgrade to a full Epic Games account

  1. Go to the Epic Games website and make sure you are signed out.
  2. Now, click on Sign In.epic games login
  3. After you sign in successfully, you will be returned to the Epic Games website.
  4. Complete all the required fields and then click on Create Account.
  1. Go to the Epic Games website and sign in.epic games login
  2. Hover over your display name on the top right corner and then click Account.
  3. Click on Connected Accounts.
  4. Now, click on the account you wish to connect.
  5. Click on Link your account.
  6. Sign in with your console account on the window that will pop up, and then hit Confirm.
  7. Click Continue.

Does Fortnite delete skins?

No, Fortnite doesn’t delete skins unless there is a bug or if an exploit obtained the skin.

We hope that this guide helped you fix the problem. Many have also reported that something went wrong during Fortnite payment, but we covered that in a separate guide.

You can also explore solutions for Fortnite not working on Xbox One, unable to join party, game audio issues, or high CPU usage in Fortnite—they might be related.

Before you go, why not check our guide on how to redeem Fortnite V-Bucks gift card?

If you wish to tell us anything about Epic Store or Fortnite, do not hesitate to do so in the comment section below.

More about the topics: Fortnite issues

User forum

12 messages